A 99.9% Server Uptime
We’ve built our cloud website hosting platform using stable hardware components and strongly tweaked software. Our system administrators have installed a modified version of SELinux on all our physical servers in order to ensure maximum safety and stability. We’ve set up several anti–DDoS appliances in addition to very powerful firewall programs to make sure our internal network is invincible and safe.
Our cloud website hosting packages come with a 99.9% server uptime guarantee. And regardless of which datacenter you pick, the uptime guarantee remains unchanged.
A 99.9% Network Uptime
When you develop your own cloud hosting system, it’s very important that you also set up your own network architecture. That’s why we set up a custom–configured internal network in each one of our data center facilities. Relying on top–hole Juniper switches and routers, our internal network allows for exceptionally fast data transmission speeds and is also completely redundant.
Because of this, you will take advantage of a 99.9% network uptime in our US data center, in our UK data center, in our FI data center, in our Eastern Europe data center and in our AU data center, regardless of which web hosting offer you’ve selected.
A 30–Day Money–Back Guarantee
Like with any other service, if it is your money on the line, you cannot feel really secure. This is exactly why, with each of our cloud hosting plans our company offers a 30–day money–back guarantee. In the event that you don’t feel content with our hosting service or if you want to get a bit more robust hosting solution, such as a VPS servers or a dedicated servers – you will get your money back in full, without hidden costs or reimbursement taxes.
24/7 Technical Support
If you’ve ever been forced to wait around for hours to get a reply, you probably know how irritating this can be, even more so when your website is at stake. That is the reason why we offer you a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our techs will be here for you and they’ll answer you in less than sixty minutes. And the best part is that their average ticket response time is under 20 minutes!