A 99.9% Server Uptime
We have built our shared website hosting system using reliable hardware components and significantly tweaked software. Our sysadmins have installed a tweaked version of SELinux on all our servers to guarantee the highest level of protection and stability. We’ve added several anti–DDoS units along with highly efficient firewall programs to make sure our network is impregnable and secure.
Our Linux shared website hosting plans offer a 99.9% server uptime guarantee. And irrespective of which datacenter you choose, our uptime guarantee remains the same.
A 99.9% Network Uptime
To be able to offer an enterprise–class web hosting service, you can rarely lean on the default network configuration in a datacenter. We’ve built our very own custom network in an attempt to ensure the very best connection speed with the rest of the world.
And thanks to this, no matter which datacenter facilities you pick: our datacenter in the US, our datacenter in the UK, in our datacenter in FI, in our datacenter in East Europe or our datacenter in AU, you will take advantage of a guaranteed 99.9% network uptime. And this uptime guarantee is available with all web hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
While we have done pretty much everything to reduce all potential risks with our cloud hosting plans and despite the fact that we provide excellent client support, there are cases when the customer is just not pleased with what we are offering. Or he wants to upgrade to a more robust hosting solution, such as a virtual private server or even a dedicated hosting server.
That’s why we offer a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you are not completely pleased, you will receive your money back.
24/7 Technical Support
In the event that you own a hosting firm, your technical support engineers are of vital importance. This is exactly why we’ve diligently gathered a highly proficient team of support engineers, each with lots of years of training behind his back. With their help, our company offers 24x7 support with each of our web hosting services.
And not only that, our company offers a 1–hour response time guarantee. All tickets are answered within one hour and our average support ticket response time is well under 20 minutes!